Frequently Asked Questions

Shipping

Q: How long does shipping take?
A: Shipping typically takes 3o mins - 5 hours depending on the area in Lagos.

Q: Do you ship internationally?
A: Currently, we only ship within Lagos, Nigeria.

Returns

Q: What is your return policy?
A: We accept returns within 2 days of purchase. The product must be unopened and in its original condition.

Q: How do I initiate a return?
A: Please contact our support team at support@owenwinery.com for assistance with returns.

Products

Q: Do you manufacture your own wines?
A: No, we sell wines from existing brands known for their quality.

Q: How do I know which wine to choose?
A: Our detailed product descriptions and customer reviews can help you make an informed decision. Feel free to reach out to our support team for personalized recommendations.